About Smithwick

How we started and where we are going

Smithwick Strata Services was founded in 1998 by Ida Smithwick, a past President of the Strata Titles Institute of Western Australia. In 2009, Henry Vurens van Es, coming from a background in the service industry in construction and business development, acquired ownership of Smithwick after a two year transition.

As a result of the acquisition, the business model was modified from the traditional approach to Strata Management to a more proactive and focussed business model employing experienced staff within the specialist areas of Strata Management (Maintenance / Facilities Management, Accounting, Meetings Facilitation, and Compliance). Since the change of ownership and business model, Smithwick has grown the portfolio by over 250% and the portfolio as well as the team of staff continues to grow.

Our Business Model

We do what we say we are going to do and what we get paid to do

1 | Maintenance and Facility Management

Routine, Preventative and Re-active.

4 | Financial Management

Budgeting, Reporting, Analysis and Compliance.

2 | Client Liaison

Open and Direct.

5 | Risk Management

Coordinating the management of Strata risk.

3 | Meetings Management

Administration, Coordination and Facilitation.

6 | Administration Control

Document and Records Management.

Our Strata Profile

What we cover and where

Smithwick manages all types of stratas. Smithwick has a diversified portfolio across the strata industry with commercial, retail, residential, mixed use, and survey strata clients. Our focus is on the Perth metropolitan area.

Smithwick, currently manages over 120 Strata Companies. Our portfolio includes a range of different types of buildings including modern 207 unit apartment complexes, shopping centres, industrial units, commercial centres and three unit residential complexes. Smithwick also manage many of Perth Iconic buildings such as Mt Eliza residential apartments (the ‘Milk Bottle’) near Kings Park in Mount Street, and Strathearn Apartments in Crawley. We believe that this diverse range of projects gives Smithwick a good understanding of the needs of residents, owners, and the maintenance needs for the different types of buildings.

As each building is different, we provide many of our properties with a different range of services to meet their specific needs which is achievable with the skills and experience of our staff and the contractors which we engage.

Residential
The residential properties range from small 3 owner units to a high rise of 100 apartments. These properties are located north and south of the Swan river, from Mindarie in the north, to Spearwood in the south and Mundaring in the east.

Commercial / Retail
Smithwick manage a number of shopping and commercial centres, these include a mixture of large suburban complexes and medium sized centres located in retail shopping precincts in both inner and outer city suburbs.

Industrial
The industrial stratas include factory and manufacturing units light industrial areas around Perth.

Combination Residential and Retail
Smithwick have several of hybrid complexes. These are interesting properties because of the interplay between the business issues of the retail shops and the domestic needs of the residential owners.

High Rises
Smithwick manage several high rise complexes. These are challenging properties because they require specialised knowledge of security, and specialist building maintenance issues.

Our People

All hands of deck and feet on the ground

The experienced full time team at Smithwick consists of:

Henry Vurens van Es
Managing Director & Strata Manager

Henry has 10 years first hand experience in Strata Management and over 25 years of working with the strata management industry.

Previously Henry was involved in the construction industry when in 2000 Henry started his own business, Perth Door Services which grew to become National Door Services with branches Australia wide. During this time Henry built strong relationships with the Strata Industry. In 2006 Henry sold that business to international company Assa Abloy.
In 2008 Henry decided to look for a new challenge and felt that the growing strata Industry was what he was looking for. Henry is passionate about building long term relationships with his customers, staff and suppliers.

Outside of Strata Henry likes anything with two wheels and going fast. Henry is also an avid traveller and enjoys spending time with his wife.

David Elliott
General Manager & Strata Manager

David commenced with Smithwick Strata Services as the General Manager in 2017. Prior to working at Smithwick, David had 10 years’ experience within the banking industry, most recently with Macquarie Bank in the Property Services Team. The role at Macquarie Bank provided David with the opportunity to work closely with Real Estate  and Strata Management clients. David’s strong financial management background will assist Smithwick’s clients with accurate budgeting and cash flow management.

David holds a Bachelor of Commerce (Economics and Finance) and a Master of Accounting. David’s  long-term goal is to use his qualification and experience to attain his CPA .

Outside of work David enjoys spending time with his young family at home and at the beach. He also likes to keep fit by swimming, cycling and recently took up Muay Thai.

Marilyn Watts
Commercial Strata Manager

Marilyn started with Smithwick Strata Services in 2010.  Marilyn has worked in the retail property management and/or marketing for most of her career, and previous to Smithwick Marilyn was the Divisional Manager of retail Property Management at Chesterton International.

At Smithwick Marilyn looks after client liaison and legal requirements and specialises in the management of shopping centres, and mixed use strata complexes.

Marilyn is also a talented artist who specialises in big canvases with acrylics, and is also currently experimenting with resin. Marilyn also enjoys spending time in her garden where she also likes to engage her creativity.

Fiona Duffy
Strata Manager

Fiona has been working as a contractor to Smithwick Strata Services since 2013 and has been working within the Strata and Property industry for over ten years.

Fiona’s role within Smithwick is that of a Strata Manager to a portfolio of Survey Strata’s that Smithwick Strata Services manages. Fiona also assists with the coordination of Annual General Meetings.

Outside of strata, Fiona enjoys spending her time with her grandchildren and in the garden, whilst also keeping up her creative skills with sewing and crafts. Fiona also finds time to produce delicious baked goods!

John Woolley
Facility Manager

John started with Smithwick Strata Services in 2011. Prior to Smithwick, John has spent his career working within the fire door, construction and maintenance industry starting in 1970 with Wormald (now Tyco).

From Tyco, John moved to Fire Rated Systems and Perth Door Services / Besam (working for Henry). After Assay Abloy acquired Perth Door Services, John worked at Airport Doors for 18 months before joining Henry at Smithwick.

Like a true Maintenance Manager, John’s hobbies outside work include building and fixing things and has a successful history in competitive squash and 303 rifle shooting.

Neil FLynn
Facility and Maintenance Manager

Neil started with Smithwick Strata Services in 2017 as the facility manager of Stirling Cross.

Neil has spent his career working within the fire door, construction and maintenance industry which has enabled Neil to assist across all of Smithwick’s portfolio of buildings.

Outside of Smithwick Neil enjoys travelling and cycling.

Pat Cowen
Strata and Maintenance Manager

Pat is our new Strata and Maintenance Manager who will be working closely with Neil Flynn and John Woolley.

Pat brings with her a wealth of strata experience, having worked within the industry for over 15 years. She commenced her career in Darwin, with the Territory’s largest strata management company. She is a qualified strata manager and has experience in maintenance, administration and accounts. Pat has been in Perth since 2009 and has developed a reputation within the industry for her keen eye for detail and her knowledge and understanding of strata plans.

Outside of strata, Pat is a dedicated mother and grandmother who enjoys keeping fit and travelling. She will be a valuable addition to Smithwick and looks forward to providing our clients with an excellent level of service.

Debbie Washbourne
Finance & Administration Manager

Debbie has been with Smithwick Strata since 2009 and has several decades of experience in senior accounting roles. Debbie primarily operates in a senior accounting role applying strict professional governance over a large number of strata businesses for Smithwick Strata Services.

Debbie’s expertise includes high level accounting responsibilities including ad-hoc project duties, budgeting and month end responsibilities.

Debbie is an accomplished professional operating within a successful Strata team where a high level of customer service is paramount. Debbie enjoys getting out doors, hiking, four wheel driving and travelling overseas and experiencing other cultures.

Marianne Tome
Administration Support

Marianne is new to the Strata Industry commencing at Smithwick in 2016. Prior to Smithwick, Marianne most recently worked for a lengthy period in the public service within the industrial relations area working in a small group with the responsibility for administration of the office.

Marianne’s role within Smithwick is to assist the efficiency of all roles and works closely with the Maintenance Manager to provide a high level service for Smithwick clients.

Marianne’s hobbies outside of work include reading, walking and cooking / baking treats.

Alissa Hammond
Client Liaison Manager

Alissa joined the Smithwick team in March 2018 as the Client Liaison Manager.

Alissa is an experienced law firm property conveyancer with extensive real estate industry experience. This experience assists our clients with interpretation of by-laws and strata plans. Alissa is currently mid-way through a Bachelor of Laws at ECU and keen to pursue her interest in property and contract law once qualified.

Outside of work, Alissa enjoys spending time with her family, sampling local food & wine with friends and travelling.

Ruby Sollis
Administration Assistant

Smithwick is committed to succession planning and developing the next generation of strata managers. To this end we have employed 23 year old Ruby Solis, who will commence employment with the company as an Administration Assistant.

Ruby is keen to learn more about the strata industry and developing a greater understanding of our business practices.
Having worked in the hospitality industry for six years, she is well-versed in customer service and looks forward to working with our clients. Ruby has many interests outside strata.
She is a keen roller hockey player and loves to travel. Ruby will join Smithwick on 20 December 2018.

Our Partners

Specialist associates, allies and connections

Honans Insurance Group
Authorised Insurance Representative.

Strata Community Consultants 
Expert Strata Consultants.

Macquarie Bank
Banking, Finance, and Software providers.

Mr John Angus
Strata Consultant / Mentor.

Mr Shane White
Strata Title Consult – Strata Consultant.

Ascend Strata Support
Taxation Accountants and Advisers.

Bespoke Risk Solutions
Risk and Quality Management Consultants.

Smithwick also work with a number of legal professionals, valuers, and surveyors who specialise in the Strata Industry.

Our Community

Part of the bigger picture

Smithwick work closely with Strata Community Australia (SCA) as a member of SCA and are committed to learning about and delivering top quality service within the Strata Community. We attend the SCA events and seminars and are committed to the SCA mission to continually raise the standards across the industry.

We also work closely with Government Departments (Landgate), and Local Councils with responsibilities and links to the Strata Industry.

Additionally, we also work closely with other Strata Managers in Western Australia to discuss issues and improvement opportunities with the Strata Management Industry.

Smithwick are also active members of North Perth Local and support the neighbouring community.